This document sets forth the Privacy Policy for the Planasport Pty Ltd web site, planasport.com.au.

Planasport Pty Ltd are Neil and Marty and we won't try to hide behind some obscure and complicated policy legalese. What we've put together here is an explanation of we do and don't do on this web site. There are terms that have special meaning and we've just got to live with that; "personally identifying information" is just one of those terms you'll see scattered around.

Here in summary is our intention.

1) If you give us your contact details by telling us who you are and providing us with your email address or phone number AND you have a question or enquiry that requires us to respond, then will will use that information to contact you. End of story. We won't let anyone else have your details.

2) Web sites, and web servers, by their very nature keep track of the type of browser you use, the IP address that you are using (has to otherwise it wouldn't know where to send the web page to), which web page you visit, and a bunch of other things that web developers use to make it all work. Collectively this information is called "site statistics". None of this, by itself, can tell us who you are. Web site administrators and web developers use these site statistics to diagnose problems, work out which pages are popular, and improve the site. This is all we do with the site statistics. We don't sell, give, or trade the information with anyone for any purpose.

3) There is a third area of privacy and that is "cookies". Cookies are contentious little beasties and lots of laws are being written about them. Click here to find out about what cookies are and how they work. Planasport Pty Ltd only uses cookies for the operation of the web site. No personal information is contained in a cookie from this web site and we don't sell, give, or trade information about your site browsing with anyone.

 

Now that we've got that out of the way, the following is the detail of how our intentions are carried through.

Collection of your personal information

The only page on this Site where personally identifying information is collected is the Enquiries page which is accessible from the Main Menu on the left side of the home page or directly via this link. The remainder of the Site can be viewed without providing personal information.

Planasport Pty Ltd does not purchase address lists from any party.

Sharing of your personal information

We do not hire other companies to collect information on our behalf, nor do we collect any information for the purpose of passing it on to any third party for financial gain or otherwise.

Planasport Pty Ltd does use commercial service providers for web site hosting, email communications, and SMS gateways but these providers are purely used to facilitate the existence and operation of the Planasport web site. Planasport Pty Ltd takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Non-personal information (Site Statistics)

For each visitor to reach the site, we expressly collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends, and improving the content you see while you are at this Site.

Planasport Pty Ltd does not sell, give. or trade the site statistics with any third party.

Use of your personal information

When you contact us with an enquiry and provide us with your contact details we record those details in order to effectively and efficiently respond to your enquiry. Your contact details will only be used to respond to your enquiry.

Your contact details will also be kept as a record that you have contacted us in case you contact us again at a later time.

Planasport Pty Ltd may also contact you at a later time if there is a material change in our services that has a direct bearing on your enquiry.

Changes to this Privacy Policy

Planasport Pty Ltd reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Planasport Pty Ltd reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

Planasport Pty Ltd welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us via the Enquiries page or by any of the means shown on the Contact Us page.

Opt-Out/Unsubscribe

Planasport Pty Ltd is an Australian company and therefore comes under the regulations of the Australian Communications and Media Authority (http://www.acma.gov.au). To opt out of any electronic communications you will be provided with a method described in that communication. Alternatively, use the enquiries page to let us know that you do not want us to contact you in the future.

Third party websites

You may follow links on our websites to other third party websites (Other Sites). We encourage you to always read the privacy policies on those Other Sites as they may also collect your personal information. Planasport Pty Ltd is not responsible for the information on, and the contents of, those Other Sites or their practices or policies.

Sale of the business

The Australian Government Office of the Australian Information Commissioner provides additional information regarding the sale of a business and the personal information that comprises its day to day operations. The sale of a whole business is not considered "trading in personal information". Therefore if Planasport Pty Ltd is sold as a whole, has a change of ownership, a change of shareholders, or sale of shares, your personal information may be included in the sale. For more information please refer to the Office of the Australian Information Commissioner for more information.

Cessation of business

Upon cessation of business Planasport Pty Ltd will endeavour to ensure that personal information collected during business operations is not put to future use.

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